Legal

Last modified: May 20, 2018

We understand that your trust in us is SiteManager NV's (be0656994559) most important asset (hereinafter referred to as "SiteManager", "we" or "us"). As such, your privacy is essential for us.

When visiting the Website’s on domain (*.sitemanager.io) or when You are making use of the SiteManager (mobile) applications (“Applications”), a Cookie or similar technology, may be placed on Your end device or used during Your use of the Website, Application of related items (e.g. emails).

All data SiteManager obtains from these cookies are anonymous and will only be used to understand the customer’s experience on the Site and the Platform with the aim to improve the performance and usability of this Site and Platform.

SiteManager has the right to update this cookie policy by publishing a new version on the Site. It is therefore highly recommended to regularly consult the Site and the relevant page on which the cookie policy is published, in order to be certain you have knowledge of any changes. Once a new cookie policy will be implemented, your consent regarding the use of the cookies will be requested again.

A cookie is a tiny data file which is stored on Your end device (“Cookie”). A Cookie enables certain features and functionalities of the Website or Applications. A cookie does not contain or collect information in isolation, but when read by a server via Your web browser or through the Applications, it can provide information to such server to facilitate a more user-friendly service by registering, among other data, users’ preferences, detect errors, account information, device identification and/or collect data for statistics.

When You disable one or more cookies, You will probably still be able to browse the Website and use the Applications, however certain features may not work as expected or may be deactivated as a result therefrom. Cookies may either be placed by SiteManager through the Website and/or Applications, however, may also be placed by third parties who may or may not have a cooperation with the Website and/or Applications.

Strictly necessary cookies:
As the name suggests, these cookies are strictly necessary to enable you to surf the Site, resp. use the Platform or to provide certain functions you requested. 

Performance Cookies:
For these Cookies, there legally is no implicit or explicit consent required. SiteManager uses these cookies to analyse how in general usage is made of services and Applications, and to monitor our Websites. This information helps us understand how people use our service, our Website as well as our Applications, and it gives us information about the kind of experience people have, all of which helps us learn how to make the SiteManager experience even better, to find out about user engagement, and to provide more relevant information to users. Such Cookies may include, but are not limited to:
 

• Web analytics (e.g. measuring the time of requests to our servers and our responses, to record statistics about Website usage, to track activities on the Website, which pages visitors go to most often, managing the performance and design of the Website, …)
• Ad response rates (click-through rates) to improve the effectiveness of advertising purchased on a site external to the destination website.
• Error management (e.g. Measuring errors, service improvement, complaint management, …)
• Testing designs (e.g. Testing variations of design, typically using A/B or multivariate testing, to ensure a consistent look and feel is maintained for the user of the site in the current and subsequent sessions.

Functionality cookies:
These cookies improve the functionality of the Site and the Platform by remembering your preferences. For example, you can set up your profile on the homepage. 

Tracking Cookies:
These cookies will survive user sessions. When the Max-Age of a permanent cookie is set at one year, then, within that year, the initial value – stored in that cookie – shall be sent back to the server each time the user visits the server. This is done to save a vital piece of information, such as how the user initially came to the Site or the Platform. For this reason they are also called tracking cookies. For example, once you have chosen your preferred language, the Site/Platform will record your preference in a persistent cookie and save it in your browser. When you visit the Site/Platform again, the Site/Platform will use that persistent cookie to ensure that the content is delivered in the desired language. 

Marketing Cookies:
SiteManager uses these Cookies to offer more relevant content to users, based on their specific interests. They are also used to limit the display frequency of an ad and to measure, control the effectiveness of advertising campaigns, and lead generation. They register whether users have visited a website or not, and which contents were used. This information may possibly also be shared with third parties, such as advertisers, for example.

Remarketing cookies:
These cookies are used to collect non-personally identifiable information about Your visits to certain pages of SiteManager.io for the purpose of serving SiteManager ads to You when You are on certain third-party sites. No personal information, account information or any other identifiable information is shared with a third party as part of this process.

For these Cookies, Consent can be implicitly obtained through Your (browser) settings.

Third party cookies:
In order to support its communications, SiteManager has anchored its content in social media channels such as YouTube, Facebook, Twitter and LinkedIn and SiteManager makes use of the sharing features on social networks. The channels that SiteManager uses may contain cookies of these websites, but SiteManager does not verify this. You should consult the relevant website of these third parties to learn more about these cookies.

These cookies may be used on our website (*.sitemanager.io) or in our application (*sitemn.gr) 

• New Relic: New Relic is the web application performance tool for monitoring performance from the end user experience, through servers, and down to the line of application code (see https://newrelic.com/)
• Mixpanel: Product analytics for software as a service (see https://mixpanel.com)
• Wistia: Video analytics tracker (see https://wistia.com)
• Hubspot: HubSpot is an inbound marketing software tool for inbound lead generation (see https://www.hubspot.com)
• Facebook Pixel: Conversion tracking & remarketing (see https://www.facebook.com/business/a/facebook-pixel)
• Google: Google analytics / google tagmanager / gstatic / google apis / adwords conversion (see https://www.google.com/policies/technologies/types)
• Hotjar: Website and mobile app analytics tool and heatmap creator (see https://www.hotjar.com)
• Profitwell: Saas Metrics tool (see: https://www.profitwell.com/)

Most web browsers (e.g. Internet Explorer, Mozilla Firefox, Safari, and Google Chrome) have cookies automatically enabled. You can decide on whether and to what extent cookies will access Your end device by changing the settings of the browser You use. 

Please visit the websites of the different browsers to learn how you can block the storage of cookies. As already mentioned, cookies really can have an added value to your surfing experience on the web.

If You do not agree with the use of cookies as mentioned below, please change Your browser settings and limit or disable cookies.

If you want to know more about cookies, please visit the site www.allaboutcookies.org. This site provides more information on cookies, explains in detail how to delete the cookies and shows you how you can allow familiar sites to storage cookies on your computer.